Health
Programs
Your direct access to our professionals.
Scheduling a consultation with a specialist in the health programs
is easy:
- Download our My Bupa App, for IOS or Android.
Once in the app, log in to My Bupa using your username and password. - Choose the 'Mente Sana' option from the 'Health Programs' menu.
Fill in your information so that a specialist can contact you and schedule an appointment. - Review your scheduled sessions.
Log in to the app on the requested date and time and go to the "Go to Scheduled Sessions" option.
- Download our My Bupa App, for IOS or Android.
Once in the app, log in to My Bupa using your username and password. - Choose the option 'teleconsult'.
Once in My Bupa go to the 'teleconsultation' option, choose from the available schedules the one that suits you best and accept the scheduled session. - Check your scheduled sessions.
Log in to the app at the requested date and time and go to the 'Go to Scheduled Sessions' option. At the exact time a blue camera will be activated so you can enter the waiting room and start your teleconsultation.
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My Bupa App: your access to Blua
Download our My Bupa Latin America App, for iOS or Android
Log in to My Bupa using your username and password. If you have not registered, you can do so from the app, to access our online services.
If you need assistance to register, please contact Customer Service.
You can register in the following following health programs:
- Nutritional counseling
- Healthy Mind
- Chronic disease management
Schedule same-day
on the same day
Measure your
vital signs
You can also learn
details about:
- Your policy
- Your claims
- Your digital card
*Blua services are not available within the United States or to persons under 18 years of age.
