How does it work?
- After an initial assessment with our professional, you will receive personalized advice and recommendations for your condition.
- Subsequent appointments will address specific topics such as meal plans, exercise, healthy habits, emotional support and any questions you may have regarding your condition.
- There is no limit to the number of consultations because the program is personalized, only you and our team will decide together what is the best plan to achieve the goals of improving your quality of life.
This service is complementary and in no way replaces treatment or consultations with your doctor.
Personalized
No additional cost
No deductible
No coinsurance
Scheduling a consultation with
a chronic disease management
specialist is easy:
- Download our My Bupa App, for IOS or Android.
Once in the app, log in to My Bupa using your username and password. - Choose the 'Chronic Disease' option from the 'Health Programs' menu,
fill in your information so that a specialist can contact you and schedule an appointment, click on the hamburger menu and you will find the "blua" button with a drop down list. Here choose the 'Health Programs' option and click on Chronic Disease Management. Choose the program you need by clicking on Request Appointment. - A screen will appear with the text "Your Doctor is waiting for you" and you can click on Connect. You will immediately be connected with a Doctor to assist you.
My Bupa App: your access to Blua
Download our My Bupa Latin America App, for iOS or Android
Log in to My Bupa using your username and password. If you have not registered, you can do so from the app, to access our online services.
If you need assistance to register, please contact Customer Service.
You can register in the following following health programs:
- Nutritional counseling
- Healthy Mind
- Chronic disease management
Schedule same-day
on the same day
Measure your
vital signs
You can also learn
details about:
- Your policy
- Your claims
- Your digital card
The telehealth service and derivative services, including medical prescriptions, medical certificate, diagnosis, and laboratory orders are provided by the provider MEMORIAL INTERNATIONAL TPA LLC and its affiliates ("DoctorOne"). U.S.A. Medical Services Corporation and its affiliates ("Bupa"), collaborate with DoctorOne to provide customers with access to these services by integrating them within Bupa's digital health platform. Bupa does not provide medical services and therefore is not responsible for telehealth services or derivative services. The coverage and cost of exams, orders, treatments, prescription drugs and any other related services vary according to your policy benefit plan and are not covered as part of the telehealth service benefit. Visit Bupa's digital health platform for applicable Terms and Conditions of Use and Privacy Notice.
*In exceptional events, contact with the doctor may exceed thirty seconds.
**Medical prescriptions available in Brazil, Bolivia, Colombia, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, and the Dominican Republic.
Terms and Conditions apply. Visit www.bupasalud.com for more information.
For information on data protection, please visit our Privacy Notice.
